Terms of Use
The cleaned file is the free file. No watermark, no trial length, no account: files up to 45 minutes. A pass adds loudness levelling and a heavier repair pass for rough recordings.
Last updated: 8 October 2026
Ordering online
How you buy. You choose a pass (30 days or 24 hours) and press the buy button. You are sent to our payment provider Stripe, where you enter your e-mail address, choose a payment method, tick the box to accept these terms and ask us to start your pass, and press Pay. The contract is concluded when your payment succeeds; we then show your pass and e-mail you a confirmation. A 30-day pass costs €5 and a 24-hour pass costs €3, both including VAT.
Correcting mistakes. Before you press Pay, the Stripe page shows what you are buying and the total, and you can change your e-mail address or leave with the back arrow or your browser's back button. Nothing is charged until you press Pay.
Storage and access. We keep a record of your purchase (order reference, amount, date and time) in our payment and pass records, but we do not store the concluded contract as a separate document for you to retrieve. Your confirmation e-mail contains the order reference, the price, the key terms and the withdrawal information: please keep it. These terms stay available on this page, and you can ask us at info@shinobitools.com if you need them again.
Language. The contract can be concluded in English.
The service
CleanGrab is a free online tool that removes background noise from a voice recording (hum, hiss, fans, air conditioning, traffic, street noise, keyboard clatter) entirely on our own hardware. It is provided "as is", without warranties of any kind. It is tuned for voice/speech; results on music or non-speech audio may be poor. Heavy echo and reverb are reduced, not fully removed. Quality varies with the source material.
Fair use
- Only upload audio you have the right to process. You are solely responsible for what you upload and for how you use the resulting cleaned file.
- Don't abuse the service: no automated bulk scraping, no attempts to overload the processing queue, no circumventing rate limits.
- We may block traffic that threatens the stability or legality of the service.
Limits, in practice
Over the past 31 days we logged 379 individual uploads, averaging 9.56 MB and topping out at 82.94 MB for the single largest file: all comfortably under the 1 GB cap, and none of them came within 10% of it. Most uploads are small: a cluster around 32-64 KB shows up 150 times (short voice memos), with further clusters at 4-8 MB (38 times) and 16-32 MB (33 times) for longer recordings. The service is built for that kind of ordinary voice recording, not for bulk transfers disguised as audio files; if a file's size or pattern looks like an attempt to route unrelated data through the tool, we treat that as abuse under the fair-use rule above.
Ownership
Uploading a recording does not transfer any rights to us, and cleaning a recording does not give us any rights to it. You own the rights to your own audio; we don't claim any rights over your uploads or the cleaned output.
Liability
To the maximum extent permitted by law, CleanGrab is not liable for any damages arising from use of the service, including loss of files or claims relating to uploaded content. Files are processed automatically and deleted shortly after; keep your own originals.
Changes
These terms may be updated; the date above reflects the latest version. Continued use after a change means you accept the updated terms.
Contact
Use the contact form or info@shinobitools.com.
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